Effective February 1, 2021

1. Returns and refunds shall be facilitated through ArtisteSpace.

2. User may seek to return and replace the purchased product for the following reasons:

a. The product delivered is damaged or incomplete;
b. The product delivered is different from the one specified in the site; and
c. The product delivered is not the one ordered by the buyer;

3. The merchant shall replace or rectify the purchase in any of the above instances within 7 days from notice from buyer. Merchant shall also rectify the failure to deliver any purchased good within 7 days from notice from buyer.

4. Buyer may choose to refund his or her payment if merchant cannot replace or rectify the purchase.